Contact
Questions about the API, a billing issue, or an unlock that needs moving to another browser — write to the address below and we answer within two working days.
Email us
The fastest route is email: contact@clef-flash.com. Include your order reference if the question is about a payment; it looks like “order …” in your receipt.
What we can and cannot help with
So you get a useful answer first time:
- We can help with: API behaviour, quotas, billing, refunds, moving an unlock, bug reports.
- We cannot help with: the underlying model weights, Cloudflare Workers AI billing, or Ollama installation issues — those belong to their respective projects.